"Outstanding Service and Treatment"

My wife and I would like to acknowledge the outstanding service and treatment we received from Hoffman Lexus recently. Our salesman, Dan Palladino, was the most professional salesman we have encountered in many years of buying cars. From the moment he greeted us, to the final paperwork, he went above and beyond to make sure we were satisfied with every aspect of the transaction....Everyone we met and dealt with at Hoffman Lexus were professional, friendly and supportive.

Michael O.,Customer of Hoffman Lexus

"First-Time Hoffman Customers"

We would like to express our greeatest appreciation to Dean DiBella for making our first experience at Hoffman Auto Group such a positive and pleasant one...This is our third Lexus because we have been so very satisfied with the Lexus product and service. Yes, we had contacted other dealers also. We also contacted other dealers we previously used. Dean's professionalism, expertise, and courtesy far outweighed any contacts with other dealers. We thank him for making the experience so pleasant and worthwhile.

John & Mary Lou D.,Customer of Hoffman Lexus

"Respectful of My Time"

I am writing to share my high regard for Chas Miller who was my sales representative for the purchase of my 2008 Lexus LS460L...Mr. Miller was very respectful of my time and provided me with a level of service I have not been familiar with in this industry....he truly understands the needs of someone like me and does his best to see to see that they are met. I was blown away by his dedication to the product.

Manish G.,Customer of Hoffman Lexus

"A Gem"

My wife and I have been Hoffman Lexus customers since arriving in Hartford from Southern California in 1996. Over the years, I have learned that Alex is the "go-to guy" for Lexus service. He has consistently provided excellent advice before the fact and superb follow-through after the fact.
My RX400h refused to start this morning. I called Alex and within an hour or so, he orchestrated a spectacular fix. A Hoffman Lexus mechanic picked up my keys at the medical office, drove to my residence, opened the garage and repaired the vehicle by replacing the battery and checking all systems. I want you to know that Alex is a "gem" and a terrific example of all members of your service team.

Howard S.,Customer of Hoffman Lexus