Choosing a new Lexus is an investment worth protecting, and smart owners plan for that protection before they ever pull out of the showroom. That's why Hoffman Lexus offers a distinctive ownership benefit designed to keep your vehicle in pristine condition while giving you confidence mile after mile. Hoffman Complimentary Care+ adds a meaningful layer of protection for buyers and lessees of new vehicles, addressing the everyday mishaps that inevitably come with owning a car.
As a family-owned and -operatedLexus dealership near Wethersfield and proud part of the Hoffman Auto Group, we've spent generations putting relationships before transactions. With over 100 years of combined history serving drivers, we understand that true value is measured long after the sale.


What Is Hoffman Complimentary Care+?
Hoffman Complimentary Care+ is a protection program created exclusively for customers of Hoffman Lexus who purchase or lease a new Lexus. It's designed to help you maintain your vehicle's appearance and value while taking care of some of the most frustrating situations drivers encounter. Whether you've lost a key, picked up a parking lot ding or found yourself stranded, this program steps in to help.
Think of it as a cushion for life's little inconveniences, the small setbacks that can quietly add up over the years of ownership. Best of all, it's included with eligible new vehicle purchases and leases, so you enjoy genuine protection without any added stress.
What Does Complimentary Care+ Cover?
This program bundles three valuable benefits into one seamless package. When you drive off in a new Lexus from our East Hartford dealership, you're covered by Key Replacement Coverage, protecting you for up to $800 for one key per 12-month period if your key fob is lost, stolen, damaged or destroyed. You'll also receive Paintless Dent Repair, since minor dents and dings are simply part of daily driving; this coverage handles dents on your vehicle's exterior vertical and horizontal panels, provided the dent measures no more than four inches in diameter.
Completing the package, 24/7 Emergency Roadside Assistance ensures help is available around the clock, no matter where the road takes you.1


24/7 Roadside Assistance
It's never convenient to find yourself stranded, but with Complimentary Care+ from our Lexus dealer near Wethersfield, assistance is only a phone call away, morning or midnight. Our 24/7 Emergency Roadside Assistance offers help to get you moving again safely, whether you're heading to work or setting out on a weekend getaway.
Covered roadside services include towing, flat tire changes, gas and fluids delivery, battery services and frozen lock and lockout services. Knowing dependable help is always within reach makes every drive feel a little more secure.1
Vehicle Protection for Connecticut Lexus Drivers
Even minor blemishes can chip away at your vehicle's resale or lease-return value over time. By addressing small dents, replacing lost keys and offering reliable roadside support, Complimentary Care+ helps preserve the long-term value of your Lexus. It's just one more way we look after the drivers who trust us.
Voted Best of Hartford for 20 consecutive years, we're dedicated to creating exceptional ownership experiences at every turn. And for our pre-owned shoppers, we back eligible vehicles with the Hoffman 6-Month/6,000-Mile Powertrain Warranty, a testament to the confidence we place in every vehicle we sell.1

Review Warranty Coverage Information at Hoffman Lexus
Ready to experience the peace of mind that comes with Complimentary Care+? Browse our lineup and find the model that suits your lifestyle. Don't forget to explore our new Lexus specials near Wethersfield to make your next luxury vehicle even more attainable.
Connecticut Lexus drivers will find our team eager to answer questions and walk you through everything Complimentary Care+ delivers. Discover the Hoffman difference today. You can contact Hoffman Lexus to learn more or visit our East Hartford Lexus dealership in person.
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1 Hoffman Complimentary Care+ and the Hoffman 6-Month/6,000-Mile Powertrain Warranty are available on eligible new and used vehicles only. Coverage limits, terms, exclusions and eligibility apply, including the $800 per 12-month key replacement limit and the four-inch dent-size limit. See dealer for complete program and warranty details.
Hoffman Lexus Complimentary Care+ FAQs
What is included in Hoffman Complimentary Care+ for new Lexus buyers?
Hoffman Complimentary Care+ combines three benefits into one ownership program: key replacement coverage up to $800 per 12-month period, paintless dent repair for exterior dents no larger than four inches in diameter and 24/7 emergency roadside assistance. It's included with eligible new vehicle purchases and leases at Hoffman Lexus in East Hartford, so you always know what's covered.1
How does the 24/7 Emergency Roadside Assistance work through Complimentary Care+?
24/7 Emergency Roadside Assistance through Complimentary Care+ connects you with help any time of day or night while you commute or travel. Covered services include towing, flat tire changes, gas and fluids delivery, battery services and frozen lock and lockout services. Help from our East Hartford Lexus dealership is just a phone call away whenever you need it most.1
Can I get Complimentary Care+ on a leased Lexus, or is it only for purchases?
Complimentary Care+ is available to both purchasers and lessees of eligible new vehicles at Hoffman Lexus. Whether you buy or lease your Lexus, you'll enjoy the same key replacement, dent repair and roadside assistance benefits. Contact our nearby Lexus dealer today to confirm eligibility on the model you're considering.1
Why should I buy a Lexus at Hoffman Lexus instead of another dealership?
Hoffman Lexus is a family-owned and -operated dealership and part of the Hoffman Auto Group, which has served drivers for over 100 years and earned Best of Hartford honors for 20 consecutive years. Beyond Complimentary Care+, eligible pre-owned shoppers also benefit from the Hoffman 6-Month/6,000-Mile Powertrain Warranty, reflecting our confidence in every vehicle we sell. That lasting commitment is the Hoffman difference.1
Where can I learn more about Complimentary Care+ and browse new Lexus models?
Shoppers can explore the full lineup of new Lexus models at Hoffman Lexus in East Hartford and ask our team any questions about Complimentary Care+ coverage. Visit our showroom in person or contact us online to get started. Browse current new Lexus specials on our website to make your next vehicle even more affordable.